We take great care in packaging and shipping your pieces to ensure they arrive safely and beautifully. Please read through our shipping policy to understand the process:

Processing Time

• All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation.

• If your order contains custom or framed artwork, processing time may take longer—usually between 7-14 business days. We will inform you if any delays occur.

Shipping & Fees

• Shipping on orders is via An Post.

• Free Shipping on all orders over €50.

International Shipping

• For international orders please contact visitnewartgallery@gmail.com. Please note that not all products are available for international shipping.

Duty/Tax Information

• Your merchandise is exported free of any Irish taxes. However, all merchandise may be subject to duty or other taxes on importation into your own country of residence. New Art Gallery is not responsible for any importation charges or government fees that may be applied. A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.

Packaging

• All artwork is carefully packaged to prevent damage during transit. We use protective materials, such as bubble wrap, foam, and sturdy boxes, to ensure your art arrives in pristine condition.

Returns Policy

Returns & Exchanges Policy

• Due to the nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order (e.g., damage or incorrect item), please contact us immediately so we can resolve the matter promptly.

Contact information

If you have any questions regarding shipping, or if you need assistance with your order, send an email to visitnewartgallery@gmail.com.